Looking Backward: 2000 - 1887: Chapter 14
A heavy rainstorm came up during the day, and I had concluded that the condition of the streets would be such that my hosts would have to give up the idea of going out to dinner, although the dining-hall I had understood to be quite near. I was much surprised when at the dinner hour the ladies appeared prepared to go out, but without either rubbers or umbrellas.
The mystery was explained when we found ourselves on the street, for a continuous waterproof covering had been let down so as to enclose the sidewalk and turn it into a well lighted and perfectly dry corridor, which was filled with a stream of ladies and gentlemen dressed for dinner. At the corners the entire open space was similarly roofed in. Edith Leete, with whom I walked, seemed much interested in learning what appeared to be entirely new to her, that in the storm weather the streets of the Boston of my day had been impassable, except to persons protected by umbrellas, boots, and heavy clothing. "Were sidewalk coverings not used at all?" she asked.
They were used, I explained, but in a scattered and utterly unsystematic way, being private enterprises.  She said to me that at the present time all the streets were provided against inclement weather in the manner I saw, the apparatus being rolled out of the way when it was unnecessary. She intimated that it would be considered an extraordinary imbecility to permit the weather to have any effect on the social movements of the people.
Dr. Leete, who was walking ahead, overhearing something of our talk, turned to say that the difference between the age of individualism and that of concert was well characterized by the fact that, in the nineteenth century, when it rained, the people of Boston put up three hundred thousand umbrellas over as many heads, and in the twentieth century they put up one umbrella over all the heads.
As we walked on, Edith said, "The private umbrella is father's favorite figure to illustrate the old way when everybody lived for himself and his family. There is a nineteenth century painting at the Art Gallery representing a crowd of people in the rain, each one holding his umbrella over himself and his wife, and giving his neighbors the drippings, which he claims must have been meant by the artist as a satire on his times."
We now entered a large building into which a stream of people was pouring. I could not see the front, owing to the awning, but, if in correspondence with the interior, which was even finer  than the store I visited the day before, it would have been magnificent. My companion said that the sculptured group over the entrance was especially admired. Going up a grand staircase we walked some distance along a broad corridor with many doors opening upon it. At one of these, which bore my host's name, we turned in, and I found myself in an elegant dining-room containing a table for four. Windows opened on a courtyard where a fountain played to a great height and music made the air electric.
"You seem at home here," I said, as we seated ourselves at table, and Dr. Leete touched an annunciator.
"This is, in fact, a part of our house, slightly detached from the rest," he replied. "Every family in the ward has a room set apart in this great building for its permanent and exclusive use for a small annual rental. For transient guests and individuals there is accommodation on another floor. If we expect to dine here, we put in our orders the night before, selecting anything in market, according to the daily reports in the papers. The meal is as expensive or as simple as we please, though of course everything is vastly cheaper as well as better than it would be if prepared at home. There is actually nothing which our people take more interest in than the perfection of the catering and cooking done for them, and I admit that we are a little vain of the success that  has been attained by this branch of the service. Ah, my dear Mr. West, though other aspects of your civilization were more tragical, I can imagine that none could have been more depressing than the poor dinners you had to eat, that is, all of you who had not great wealth."
"You would have found none of us disposed to disagree with you on that point," I said.
The waiter, a fine-looking young fellow, wearing a slightly distinctive uniform, now made his appearance. I observed him closely, as it was the first time I had been able to study particularly the bearing of one of the enlisted members of the industrial army. This young man, I knew from what I had been told, must be highly educated, and the equal, socially and in all respects, of those he served. But it was perfectly evident that to neither side was the situation in the slightest degree embarrassing. Dr. Leete addressed the young man in a tone devoid, of course, as any gentleman's would be, of superciliousness, but at the same time not in any way deprecatory, while the manner of the young man was simply that of a person intent on discharging correctly the take he was engaged in, equally without familiarity or obsequiousness. It was, in fact, the manner of a soldier on duty, but without the military stiffness. As the youth left the room, I said, "I cannot get over my wonder at seeing a young man like that serving so contentedly in a menial position."  "What is that word 'menial '? I never heard it," said Edith.
"It is obsolete now," remarked her father. "If I understand it rightly, it applied to persons who performed particularly disagreeable and unpleasant tasks for others, and carried with it an implication of contempt. Was it not so, Mr. West?"
"That is about it," I said. "Personal service, such as waiting on tables, was considered menial, and held in such contempt, in my day, that persons of culture and refinement would suffer hardship before condescending to it."
"What a strangely artificial idea," exclaimed Mrs. Leete, wonderingly.
"And yet these services had to be rendered," said Edith.
"Of course," I replied. "But we imposed them on the poor, and those who had no alternative but starvation."
"And increased the burden you imposed on them by adding your contempt," remarked Dr. Leete.
"I don't think I clearly understand," said Edith. "Do you mean that you permitted people to do things for you which you despised them for doing, or that you accepted services from them which you would have been unwilling to render them? You can't surely mean that, Mr. West?" I was obliged to tell her that the fact was just as she had stated. Dr. Leete, however, came to my relief. 
"To understand why Edith is surprised," he said, "you must know that nowadays it is an axiom of ethics that to accept a service from another which we would be unwilling to return in kind, if need were, is like borrowing with the intention of not repaying, while to enforce such a service by taking advantage of the poverty or necessity of a person would be an outrage like forcible robbery. It is the worst thing about any system which divides men, or allows them to be divided, into classes and castes, that it weakens the sense of a common humanity. Unequal distribution of wealth, and, still more effectually, unequal opportunities of education and culture, divided society in your day into classes which in many respects regarded each other as distinct races. There is not, after all, such a difference as might appear between our ways of looking at this question of service. Ladies and gentlemen of the cultured class in your day would no more have permitted persons of their own class to render them services they would scorn to return than we would permit anybody to do so. The poor and the uncultured, however, they looked upon as of another kind from themselves. The equal wealth and equal opportunities of culture which all persons now enjoy have simply made us all members of one class, which corresponds to the most fortunate class with you. Until this equality of condition had come to pass, the idea of the solidarity of humanity, the brotherhood  of all men, could never have become the real conviction and practical principle of action it is nowadays. In your day the same phrases were indeed used, but they were phrases merely."
"Do the waiters, also, volunteer?"
"No," replied Dr. Leete. "The waiters are young men in the unclassified grade of the industrial army who are assignable to all sorts of miscellaneous occupations not requiring special skill. Waiting on table is one of these, and every young recruit is given a taste of it. I myself served as a waiter for several months in this very dining-house some forty years ago. Once more you must remember that there is recognized no sort of difference between the dignity of the different sorts of work required by the nation. The individual is never regarded, nor regards himself, as the servant of those he serves, nor is he in any way dependent upon them. It is always the nation which he is serving. No difference is recognized between a waiter's functions and those of any other worker. The fact that his is a personal service is indifferent from our point of view. So is a doctor's. I should as soon expect our waiter today to look down on me because I served him as a doctor, as think of looking down on him because he serves me as a waiter."
After dinner my entertainers conducted me about the building, of which the extent, the magnificent architecture and richness of embellishment,  astonished me. It seemed that it was not merely a dining-hall, but likewise a great pleasure-house and social rendezvous of the quarter, and no appliance of entertainment or recreation seemed lacking.
"You find illustrated here," said Dr. Leete, when I had expressed my admiration, "what I said to you in our first conversation, when you were looking out over the city, as to the splendor of our public and common life as compared with the simplicity of our private and home life, and he contrast which, in this respect, the twentieth bears to the nineteenth century. To save ourselves useless burdens, we have as little gear about us at home as is consistent with comfort, but the social side of our life is ornate and luxurious, beyond anything the world ever knew before. All the industrial and professional guilds have clubhouses as extensive as this, as well as country, mountain, and seaside houses for sport and rest in vacations."
NOTE. In the latter part of the nineteenth century it became a practice of needy young men at some of the colleges of the country to earn a little money for their term bills by serving as waiters on tables at hotels during the long summer vacation. It was claimed, in reply to critics who expressed the prejudices of the time in asserting that persons voluntarily following such an occupation could not be gentlemen, that they were entitled to praise for vindicating, by their example, the dignity of all honest and necessary labor. The use of this argument illustrates a common confusion in thought on the part of my former contemporaries. The business of waiting on tables vas in no more need of defense than most of the other ways of getting a living in that day, but  to talk of dignity attaching to labor of any sort under the system then prevailing was absurd. There is no way in which selling labor for the highest price it will fetch is more dignified than selling goods for what can be got. Both were commercial transactions to be judged by the commercial standard. By setting a price in money on his service, the worker accepted the money measure for it, and renounced all clear claim to be judged by any other. The sordid taint which this necessity imparted to the noblest and the highest sorts of service was bitterly resented by generous souls, but there was no evading it. There was no exemption, however transcendent the quality of one's service, from the necessity of haggling for its price in the market-place. The physician must sell his healing and the apostle his preaching like the rest. The prophet, who had guessed the meaning of God, must dicker for the price of the revelation, and the poet hawk his visions in printers' row. If I were asked to name the most distinguishing felicity of this age, as compared to that in which I first saw the light, I should say that to me it seems to consist in the dignity you have given to labor by refusing to set a price upon it and abolishing the market-place forever. By requiring of every man his best you have made God his task-master, and by making honor the sole reward of achievement you have imparted to all service the distinction peculiar in my day to the soldier's. 
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